Support
How can we help?
Questions about bulk orders, billing, setup, or data quality — reach out and we’ll get you sorted, usually within one business day.
Email
Support@leadsupcallcenter.com
Usually a reply within one business day.
Text us
(646) 640-0558
Quick questions, quick answers.
Hours
Mon–Fri · 9am–6pm ET
Messages outside hours are answered next business day.
Send us a message
Tell us what you need.
Frequently asked
How do I place a bulk order?
Use the custom pack on the Pricing page — up to 200,000 records, and the more you buy the lower the per-record price. For 200k+ or reseller pricing, message us with the topic “Bulk order.”
What kind of hit rate should I expect?
On real owner-occupied records we typically land 65–80%, and we aim for 90%+ overall — if a batch misses, we re-run the misses free.
Are the numbers DNC-scrubbed?
Yes — every trace is checked against your uploaded suppression list, and the federal DNC registry scrub is available as an add-on. You stay in control of TCPA compliance.
Do record packs expire?
Never. Buy a pack and the balance sits on your account until you use it. Cached records also re-trace free, so you never pay for the same record twice.
I don't have a list — can you get one?
Yes. Pull owners by county, equity, absentee, property type and more from 11 states of parcel data (nationwide via our paid source), then trace them in one flow.
Can you just do the calling for me?
Yes — LeadsUp Call Center will source, trace, dial, qualify and book appointments for you. See the Done-for-you page.
Already a customer?
Manage everything in-app.
Sign in to manage packs, subscriptions, invoices, and your DNC suppression list on the Billing page.